๐Ÿ”’ Privacy Policy

Last updated: January 2025

๐Ÿ‡จ๐Ÿ‡ฆ This privacy policy complies with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act)

1. Information We Collect

Personal Information:

  • Name and email address (when you contact us)
  • IP address and location data
  • Device and browser information
  • Game preferences and usage statistics

Automatically Collected Information:

  • Cookies and similar tracking technologies
  • Website usage analytics
  • Performance and error logs

2. How We Use Your Information

  • ๐ŸŽฎ To provide and improve our gaming services
  • ๐Ÿ“ง To respond to your inquiries and support requests
  • ๐Ÿ“Š To analyze website usage and optimize performance
  • ๐Ÿ›ก๏ธ To ensure security and prevent fraud
  • ๐Ÿ“ฌ To send newsletters (with your consent)
  • โš–๏ธ To comply with Canadian legal requirements

3. Information Sharing

We DO NOT sell your personal information.

We may share information with:

  • ๐Ÿ”ง Service providers (hosting, analytics, customer support)
  • โš–๏ธ Legal authorities when required by Canadian law
  • ๐Ÿ›ก๏ธ Security partners to prevent fraud and abuse

All third parties are bound by strict confidentiality agreements.

4. ๐Ÿ‡จ๐Ÿ‡ฆ Your Canadian Privacy Rights

Under Canadian privacy law, you have the right to:

  • ๐Ÿ“‹ Access your personal information
  • โœ๏ธ Correct inaccurate information
  • ๐Ÿ—‘๏ธ Request deletion of your data
  • ๐Ÿšซ Opt-out of marketing communications
  • ๐Ÿ“ž File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at: privacy@NewReelsCA.com

5. Cookies and Tracking

We use cookies for:

  • ๐ŸŽฎ Game preferences and favorites
  • ๐Ÿ” Security and authentication
  • ๐Ÿ“Š Website analytics and performance
  • ๐ŸŽฏ Personalized content delivery

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We protect your information using:

  • ๐Ÿ”’ SSL encryption for data transmission
  • ๐Ÿ›ก๏ธ Secure servers in Canadian data centres
  • ๐Ÿ” Access controls and authentication
  • ๐Ÿ“‹ Regular security audits and updates
  • ๐Ÿšจ Incident response procedures

7. Data Retention

We retain your information for:

  • ๐Ÿ“ง Contact information: Until you request deletion
  • ๐Ÿ“Š Usage analytics: 2 years maximum
  • ๐Ÿ”’ Security logs: 1 year maximum
  • โš–๏ธ Legal compliance: As required by Canadian law

8. Children's Privacy

๐Ÿ”ž NewReelsCA.com is intended for users 18 years and older. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal information, we will delete it immediately.

9. International Transfers

๐Ÿ‡จ๐Ÿ‡ฆ Your data is primarily stored and processed in Canada. If we need to transfer data internationally, we ensure adequate protection through:

  • Contractual safeguards
  • Adequacy decisions
  • Your explicit consent

10. Contact Information

Privacy Officer:

NewReelsCA Entertainment Ltd.
123 Gaming Street
Toronto, ON M5V 3A8
Canada ๐Ÿ‡จ๐Ÿ‡ฆ

Email: privacy@NewReelsCA.com
Phone: 1-800-NEWGAMES

Privacy Commissioner of Canada:

If you have concerns about our privacy practices, you can contact:
Office of the Privacy Commissioner of Canada
Website: priv.gc.ca
Phone: 1-800-282-1376

11. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • ๐Ÿ“ง Email notification (if you've provided your email)
  • ๐ŸŒ Prominent notice on our website
  • ๐Ÿ“… Updated "Last modified" date
This privacy policy is governed by Canadian law and complies with PIPEDA and provincial privacy legislation. For entertainment purposes only โ€ข No real money gambling โ€ข 18+ only